Privacy Policy

What Information We Collect and Why It Matters
When you place an order, we collect the details you provide – such as your name, address, and email address – to process your purchase. While you browse our website, your computer’s Internet Protocol (IP) address is also automatically shared with us, which helps us understand your browser and operating system. If you’ve opted in, we may also use your email to share updates, news about products, or other announcements.

How We Gain and Respect Your Consent
When you provide personal details to complete a purchase, verify a payment, arrange a delivery, or handle a return, you give us permission to use that information for those purposes only. If we ever want to use your information for anything else, such as marketing, we’ll ask for your clear consent or give you the option to decline.

Changing your mind: If you no longer wish to give consent after opting in, simply contact us at info@nuvanestudio.co.uk and we will stop further use or sharing of your details.

When We May Share Your Information
We may disclose your personal information if required by law or if you breach our Terms of Service.

Our Store Platform and How It Handles Your Data
Our store is powered by Shopify Inc., which provides the online platform allowing us to sell products and services. Your data is securely stored within Shopify’s databases, protected by firewalls.

Payments: If you use a direct payment gateway, Shopify stores your card information securely. Payment details are encrypted in line with PCI-DSS (Payment Card Industry Data Security Standard) requirements. Transaction records are kept only for as long as needed to complete your purchase, after which they are removed.

For more, see Shopify’s Terms of Service or Privacy Policy.

Third-Party Services and What to Expect
Any external partners we work with will only collect, use, or share your information as necessary to deliver their service. That said, each provider (such as payment processors) has its own privacy rules. We suggest reading their policies to understand how they handle your data.

Be aware: Some providers may operate outside your home country. If your payment is processed abroad, your details may be subject to that country’s laws.

Once you leave our website or are redirected to a third-party site, this Privacy Policy no longer applies. We recommend reviewing those sites’ privacy statements.

Understanding Analytics
We use Google Analytics to learn how visitors use our site – such as which pages are most popular – so we can improve your experience.

Keeping Your Data Secure
We take steps to protect your personal information. Payment card data is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of internet transfer or electronic storage is completely foolproof, we follow PCI-DSS standards and recognised industry practices to keep your data safe.

Cookies and How They’re Used
Our site uses cookies to keep things running smoothly, remember your preferences, and collect data that helps us improve. Some cookies may also be used by third parties for advertising or personalisation. For details on Shopify-related cookies, visit Shopify’s Cookie Policy.

Managing Your Cookie Settings
You can block or disable cookies through your browser at any time. Please note that this may affect how the site works or limit certain features. When you first visit our site, our cookie banner also lets you adjust your preferences.

Keeping This Policy Up to Date
Any changes take effect as soon as they are posted here. If the changes are significant, we will make them clear on this page. Should ownership of our business change, your information may be transferred to the new owners so we can continue providing our services to you.

A Quick Word with the Studio
Email: info@nuvanestudio.co.uk
Phone: +447520663460

When We’re Available
Monday to Friday, 09:30–17:30 GMT

About the Business
Nuvané Studio is managed by ABDOLLAHI FBA LTD, a UK-registered business.

Registration Numbers
Company number: 14796485
D-U-N-S number: 230538064

Studio Address
5 The Jays, Colchester
Essex CO4 9TW